Privacy Policy

Serve Africa is committed to protecting your personal information and respecting your privacy. This policy explains what data we collect, how we use it, and the rights you have over your information.

Who We Are

Serve Africa is a UK‑based charity supporting communities in Uganda. We collect and process personal data in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

What Information We Collect

We may collect personal information when you:

  • Make a donation

  • Sign up for updates or newsletters

  • Submit a sponsorship enquiry

  • Contact us by email or through our website

This may include your name, email address, postal address, donation details, Gift Aid declarations, and any messages you choose to send us.

How We Use Your Information

We use your information to:

  • Process donations and Gift Aid claims

  • Respond to your enquiries

  • Manage sponsorships and regular giving

  • Send updates if you have asked to receive them

We only use your data for the purposes you have agreed to, and we never sell your information to third parties.

Sharing Your Information

We may share your data with trusted service providers who help us process donations or manage email communications. These organisations only use your data for the services they provide to us and must keep it secure.

We do not share your information with anyone else unless required by law.

How We Store Your Information

Your personal data is stored securely and only kept for as long as necessary for the purpose it was collected. Donation and Gift Aid records are kept in line with HMRC requirements.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Ask us to delete your data

  • Withdraw consent for communications

To exercise any of these rights, please contact us at info@serveafrica.org.uk

Cookies

Our website may use basic cookies to improve functionality and understand how visitors use the site. You can control or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this policy or how we handle your data, please contact: info@serveafrica.org.uk